Automation Control System Support

Essential support services to maintain and sustain your automation control systems

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Solution Enhancement Support Program

CUSTOMIZE TO FIT YOUR UNIQUE SITE NEEDS

Comprehensive Software support service that offers flexibility to choose the “right” program bundle to help manage and support your systems.

What Customers Say:

“Since adding the online connection to our SESP contract, we have cut the time to identify and resolve system-related issues in half when the tool is used.” - DuPont

“Online support has saved us time in repairing system issues which in turn reduces the time the system is not at its full redundant capability, reducing the risk of plant shutdown due to loss of view or control.” - OneSteel

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HARDWARE REFRESH

KEEP DISTRIBUTED CONTROL SYSTEM ASSETS UP TO DATE

A multi-year agreement that provides the ability to upgrade the computer and server platforms and stay on current hardware technology with planned and predictable costs.

What Customers Say:

“Automation allows us to keep up and compete with larger refineries and still turn out a safe and effective product — doing it well and within cost constraints.” - Woods Cross Refinery, HollyFrontier

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PARTS MANAGEMENT

REDUCE COSTS AND MINIMIZE RISK TO YOUR OPERATION

Parts Management program is aimed minimizing at system downtime from parts failures as well as lowering the customer’s cost to support and maintain the spare parts required.

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Site Support Specialist

PROFESSIONALS WITH THE SKILLS YOU NEED

Highly trained and certified technicians who help users maintain peak operating performance and maximize the ongoing value of their control systems, measurement and control devices, field measurement instruments and installed solutions on the site.

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Quality Control System Services

With decades of experience in sheet manufacturing industry, and hundreds of service representatives around the world, Honeywell is a leading provider of Quality Control System (QCS) services. These services help users improve product quality and operational efficiency as well as optimize return on their QCS investments.

Honeywell’s Headbox Optimization includes a range of services aimed at improving the performance of the Headbox. It can be customized to match the requirements of any headbox, regardless of its manufacturer.

PM ProActive Services form a preventive maintenance program that improves system reliability and availability. PM ProActive services improve system uptime and optimize the maintenance process.

Honeywell’s Profile Optimization Services, with its proprietary IntelliMap tuning and characterization tool, simplify the process, improving accuracy and overall production performance.
Honeywell’s Nuclear Source and Nuclear Device Recycling/Transfer Services offer cost-effective and pragmatic solutions to address these issues and help users with safe and easy handling of nuclear devices.
QCS Support Center:
- 9 cities across 7 Countries
- Follow the sun-365 coverage
- Support via remote connectivity, phone & IW

What Customers Say:

“We selected Honeywell for reliability and trust. Their systems installed and commissioned to plan and enables us to make the quality of film we need for our customers.” - Marflex